Refund Policy

Introduction

At Sohjogi Foundation, we are committed to maintaining transparency, accountability, and trust with our donors, volunteers, and supporters.
This Refund Policy explains the terms under which refunds may be issued for donations, contributions, or payments made to our organization.


1. Donations

All donations made to Sohjogi Foundation are non-refundable.
Once a donation has been received, it is immediately used to support our ongoing social development projects and community welfare programs.

However, if you believe your donation was made in error, please contact us within 7 days of the transaction with proper details.
If the error is verified, we will process a refund to the original payment method.


2. Event or Program Fees

If you have paid a registration fee for a workshop, training, or event organized by Sohjogi Foundation:

  • Refund requests made 7 days before the event date will be accepted.

  • No refund will be issued for cancellations made within 7 days of the event or after it has started.

  • If an event is canceled by us, you will receive a full refund or the option to transfer your payment to another event.


3. Membership or Partnership Fees

Membership or partnership payments are non-refundable, as they support our operational and administrative costs.
If you believe a payment was made by mistake, please contact us immediately for review.


4. Technical or Transaction Errors

In case of duplicate payments or transaction errors due to technical issues, please email us with the payment details and proof of transaction.
After verification, the extra payment will be refunded within 7–10 working days.


5. Refund Process

To request a refund, please contact us at:
📧 info@sohojogifoundation.org
📞 +880 1327-420089
📍 House-128, Road-01, Avenue-03, Mirpur DOHS, Dhaka, Bangladesh.

Include the following information:

  • Full name

  • Contact number

  • Payment reference number

  • Date and amount of transaction

  • Reason for refund request


6. Changes to This Policy

Sohjogi Foundation reserves the right to amend this Refund Policy at any time. Any updates will be posted on our website with the revised date.

Last updated: October 2025